If you have any problems with EximiousSoft GIF Creator,you can contact our tech support here.
  Please, make sure you tell us as much information as you can about the problem you are experiencing, including any error or warning messages that may have been displayed.We’ll try to help you as fast as possible, usually in one or two business days.
  If you have any comments or suggestions for the next releases of EximiousSoft GIF Creator, please feel free to post them to us. Please e-mail your support requests at support@eximioussoft.com or use our support request form.

Support request form