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Pre-sale Inquiry

What is your License Policy?

Single-User License

Installation of the program purchased under a Single-User Personal License is restricted to one single personal computer owned by or under control of the license plus one additional computer also owned by the license, e.g.: One computer at home and another at work, or a desktop at home and a laptop at home. However, at any given time only one copy of the purchased programs may be in use.

     For Personal Use: With Personal License, you can use the software in a business, academic, or government environment and you can only intend to use it for private or employment use exactly on the licensed computer. And you are preventing from selling, distributing or taking other ways to generate revenue directly with the output of the software.

     For Academic Use: With Academic License, we offer discounts to a student or employee at a school or non-profit and government-run institutions for academic, research, instructional, and administrative use. Commercial use is prohibited.

     For Commercial Use: With Commercial License, a natural person can use the software in a business, academic, or government environment. And free from the restrictions of using the output of the software for commercial uses, such as selling, distributing and other ways to generate revenue directly with the output of the software.

Multi-User License


A multi-user license means that the license can be installed on the specific numbers of computers entirely within your family, organizations and corporation within one particular specified location or on a network at a single site (e.g. office). According to the purpose of use, Multi-user lincese includes multi-user personal license, multi-user academic license and multi-user commercial license. Pricing for multi-user license depends on the number of end user and license purpose.
Please send us your request via our Support Center.

Reseller Discount

We welcome the opportunity to work with resellers and guarantee the best prices for them. To request a reseller discount, please submit a ticket with your detailed contact info via our Support Center.

     For Personal Use:

With Personal License, you can use the software in a business, academic, or government environment and you can only intend to use them for private or employment use exactly on the licensed computers. And you are preventing from selling, distributing or taking other ways to generate revenue directly with the output of the software.

    For Academic Use:
With Academic License, EximiousSoft offers special discounts to students or employees at school or non-profit and government-run institutions for academic, research, instructional, and administrative use. Commercial use is prohibited.

    For Commercial Use:
With Commercial License, you can use the software in a business, academic, or government environment with the specific end users. And free from the restrictions of using the output of the software for commercial uses, such as selling, distributing and other ways to generate revenue directly with the output of the software.

What is your Upgrade Policy?

We provide free life-time updates for most of our programs for our registered customers. You can go to our Support Center to retrieve the latest download URL and corresponding registration information.

If this update is not free, we will send newsletter to our registered customers. In this case, our registered customer can enjoy the major upgrade by paying a small upgrade fee.

Do you provide technical support for trial users?

Yes, if you meet any technical problem when using the trial version of our products, please contact us to submit your queries. Our support team will answer your queries and try our best to provide the best solution for you in 24 hours (working days) or in 48 hours (weekend).

Is your online order form secure?

Yes, it is 100% secure.The order process is protected by a secure connection with SSL encryption. Your personal data is encrypted and cannot be accessed by a third party.  No matter when you are browsing our website, downloading our products or purchasing online, your privacy is guaranteed by us. We cooperate with Digital River (ShareIt, RegNow) to receive payment.  During the order process, The encryption is applied to protect all the data and information you provided for the order.

What is “Extended Download Service”?

The Extended Download Service is an optional service offered by the payment processor (RegNow) with additional cost. Once you purchase this service, you’ll be entitled to 2 year of re-download service for the very version of the product you purchased, which means the service provider will keep backup copy of the current version of the product you purchased, and allows you to download it from the link given to you at any time.

Do I have to purchase this Extended Download Service?
 The answer is no. Generally, if your purchase is processed successfully, the system will send you the download and registration information for the product you purchased for free. Considering that we always keep the latest version of the product on our server, we suggest you purchase this extended download service if you need to download the very version when you purchased at any time.

What can I do if I don't want Extended Download Service?
There are two ways to follow: clicking the button in front of the product name in the shopping list, or ticking Remove checkbox.

How to get a refund of only?
If you are charged by Extended Download Service, you can claim a refund by a sending RegNow an e-mail.

The contact is as below:
RegNow: accounts@regnow.com

Note: You had better specify your order ID, and that you just want Extended Download Service to be refunded, but keep the software in the e-mail.

Is it secure to buy the discount programs from the websites that are not yours?

We have authorized our affiliates to sell our products, but we cannot ensure all the websites selling our programs are secure. Some people crack our products and sell them on the Internet. And we do not guarantee upgrades and support for any pirated software. If you find such a website, please provide us with the link for confirmation. As a good will, we'd like to provide some discount for you to purchase our software.

There is no problem to purchase our products from our affiliates, but if you are not sure whether they are our affiliates, you are welcome to contact us. We will provide the security purchasing link for you to purchase directly.

How can I get the free trial version of the software?

We provide the free trial version for most of our softwares online to help customers have a clear idea about the software before purchase.

In general, most trial versions have no functional difference from the registered versions. We provide trial versions with different restrictions on different products. You can check the limitation of the trial version in the tutorials and FAQ of each product. 

Just download the trial version on our website to evaluate it, if you have any query, please feel free to contact us.

After you place the order successfully, we will provide the registration code to remove the limitations of trial versions.

How to buy the CD version?

Yes, you can order a Backup CD of each product.

You have to place your order via Regnow platform. When you order our product, you can Add BackUp CD of your Order. You need to pay extra fee for each CD-ROM. After your order is successfully processed,
you will receive a registration e-mail. And the CD will always be sent within 24 hours (Monday to Friday) of the date once received the payment by Regnow staff. It usually takes 4-12 business days to arrive.

If you have any questions on CD issue, please contact:

RegNow: accounts@regnow.com

Do I have to wait for the CD to begin using the software?
 You don't have to wait for the CD. You order the downloadable version of the software at the same time you order the CD. You can download the software from our website to use it at once. Please use the registration information you get from the confirmation letter to register the full version of the software.

If I don't need the CD but purchased it by accident, what should I do?
If you don't need the CD, please don't Add BackUp CD of your Order. If you purchased the CD by accident and you have no need of it, please contact us. We will contact Regnow staff and ask them to refund the CD for you.

For your reference: Our programs are upgraded at certain intervals by improving and adding functions. As our registered customers, you will receive the update email for lifetime for free.

Any further concern please contact us !